Paypal also has terrible customer service. Every time I call them, I get pushed around to people who barely speak English, and just repeat things they see on a sheet of paper.
To add to this, think about charge backs. Paypal doesn't even make an effort to fight for you, in the case of a Charge Back. I had a charge back NINE months after a transaction for 2 $500 amounts. Ouch. The worst part is... if you want to dispute the charge back, they charge you ANOTHER fee to do it.
Paypal has been an absolute nightmare - and if there was an alternative, I'd jump on it right away.
Do you have an account manager? If not, you may want to request one. Our experience with PayPal has been fine since we started directing inquiries through our AM vs normal support.
To add to this, think about charge backs. Paypal doesn't even make an effort to fight for you, in the case of a Charge Back. I had a charge back NINE months after a transaction for 2 $500 amounts. Ouch. The worst part is... if you want to dispute the charge back, they charge you ANOTHER fee to do it.
Paypal has been an absolute nightmare - and if there was an alternative, I'd jump on it right away.